F.A.Q.

We know that purchasing a pool cover often comes with many questions. That’s why we’ve gathered here the most frequently asked questions about the Coverseal, its installation, maintenance, and much more.

You’ll find them below, organized by topic or accessible through the quick search.

Practical questions

Yes, by reducing the intensity of the spray and using a neutral pH soap. Special attention should be paid to rails where regular cleaning is essential to ensure the performance and longevity of your cover. For the trim, we recommend using a microfiber cloth to preserve its appearance and durability.

The membrane that strongly limits photosynthesis and prevents leaves from falling into your pool should keep you from having to resort to shock treatments to purify your pool water. Nevertheless, under exceptional circumstances, this type of treatment may be considered. However, it is strongly recommended to keep the Coverseal open for 24 to 48 hours, to avoid any excessive concentration of chemicals that could damage the membrane.

No. Repeated shocks or excessive pressure may cause deformation of the trim or damage to the mechanics. Such damage is not covered by the warranty.

Yes, on the latest versions of the Automatic model, it is now possible to control your Coverseal from a smartphone while keeping a direct view of the cover when handling it, for safety reasons. The dedicated application also allows you to consult technical parameters such as:
– the charge level of the batteries,
– the number of opening/closing cycles performed,
– the history and details of alarms in the event of malfunction.
For previous versions, an upgrade is possible in order to activate the opening and closing control via your smartphone. We recommend that you contact your Partner directly for more information.
It is not necessary to walk on it to clean the membrane: a low-pressure cleaner (set to moderate power) or a telescopic handle is more than enough. However, you can walk on top of them barefoot or with flat-soled shoes, without any risk.
A quick reminder: the Coverseal provides effective protection in the event of an accidental fall, but it is not designed to be used as a playground.
Our covers do not require any special technical maintenance. However, it is strongly recommended to carry out regular cleaning of the rails and mechanism to remove any accumulation of sand, soil, leaves, branches or other dirt that may affect proper functioning and life of the cover.
In addition, it is necessary to respect the rules stated in the user manual, such as maintaining the appropriate water level in your pool, in order to preserve the safety of the cover.
Regardless of the model, your pool cover can always be opened or closed manually. Even in the event of a battery failure, there is always a solution! However, the manual manoeuvre should only be used in the event of a power failure and should not be used to loosen your cover.
1. Remove the 2 flaps (one on each side of the trim). For modules without cylinders, go directly to point 3.
2. Lift the trim on each side until you hear the click.
3. Identify the red motor cable and disconnect it.
4. Identify the manual manoeuvring flange and insert the extension provided during installation.
5. Place the racagnac (ratchet wrench) at the end of the extension, and adjust the knob to the desired position.
You can now operate the system to open or close the cover. To put your cover back in place, reverse the steps from 5 to 1. To lower the trim (only on models equipped with cylinders), actuate the two levers inside it by lifting it slightly before lowering it again.
Yes, it is important and even mandatory according to AFNOR standard NF P90-308.
This makes it possible to guarantee the safety of your loved ones and the good condition of the cover by directly detecting if someone is in the pool or if any obstacles are on the membrane (branches, wipes, ball, etc.).
Yes The material used to manufacture the membrane has been used for many years in construction, in particular to make large structures such as exhibition palaces. It is supplied by Serge Ferrari, a world leader in this field, and meets the most demanding standards, including NF P90-308 (December 2013).
It is a pre-stressed membrane coated with several layers of polymer, capable of supporting several tons and recovering its initial shape after deformation. It is, therefore, a solution that guarantees safety and tranquillity for the whole family.
On previous generations of Automatic models, the winterization switch allowed you to disable the remote control receiver to preserve the batteries during the low season, when the sunshine is lower. It is recommended to place it in the OFF position from 1 September to 1 May. Otherwise, the batteries could fall into deep discharge and require replacement.
Note: on the latest versions of this model, this switch is no longer present, because energy management has been optimized.
All you need to do is:
– close the cover completely
– maintain the water level of your pool according to the instructions in the user manual;
– clear the solar panel(s) of the Automatic model in case of heavy snowfall to maintain a good charge of the batteries
– set the winterization switch to off in order to preserve the batteries (previous versions of the Automatic model)
Thanks to the membrane, photosynthesis is strongly limited: no noticeable dirt is found in the spring. For optimal results, it is advisable to run the filtration only a few hours a day during wintering.

Catalogue ouvert présentant des piscines couvertes dans des jardins verdoyants, avec une couverture de piscine grise affichant le logo Coverseal.

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